Delivery
Delivery
Important Notice We feel that it is important to warn you about signing for deliveries without checking them against your delivery note. If the signature is on the POD and then you find that something is missing, we are restricted on what we can do when approaching the couriers/logistics companies in order to rectify the situation.
UK delivery/collections
International delivery/collections
Prices
Within the UK from the UK Office
Normal rates.
Areas
Dispatch Times From the UK
Orders placed by 11:00 may be sent out that same day if under 100kgs, pallets depend on daily pallet limitations. To place an order you can email your preferred team member, use the online order form or call. Orders will be picked up and processed during office hours Mon-Fri, 08:30-17:00Notes
- Hazardous products will always be sent on a next day pallet
- Consignments over 100kg will be dispatched on a pallet and quotations for individual rates, dependent on postcode area, can be given upon request.
- Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands and Scilly Isles – rates by quotation
- Isle of Wight – Next day rates apply for normal delivery plus £5.85 surcharge
- All prices quoted are ex-VAT
International Delivery
International rates by quotation again contact your Charles Faram office or distributor click here
Disruption
Collections
Everyone is most welcome to collect orders from the Hop Store in Newland. In fact we’d love to see you to say hi while you’re here. Unfortunately, we are unable to facilitate same day collections. If it is an emergency, then please get in touch.
The Hop Store, Monksfield Lane, Newland, Worcestershire, WR13 5BB
Monday 08:30 – 16:30
Tuesday 08:30 – 16:30
Wednesday 08:30 – 16:30
Thursday 08:30 – 16:30
Friday 08:30 – 16:30
Saturday closed
Sunday closed
