Delivery - Everything you need to know about delivery from Charles Faram

Call our UK Office

+44 (0)1905 830734

Find Us

The Hop Store, Monksfield Lane, Newland, Worcestershire, WR13 5BB

Call our UK Office

+44 (0)1905 830734

Delivery

Delivery Delays As you may already be aware, availability of HGV drivers has been tough since April. We're expecting pallet courier deliveries, especially to UK holiday areas, will continue to have a chance of 1-2 days of delays until the end of September 2021. Please allow for this possibility, just in case.

Important Notice Please inspect your consignment thoroughly upon arrival while the driver is present. Check for damage such as torn bags. If damaged has occurred, it is your responsibility to ensure that the driver states the damage on the delivery paperwork and that photographs are taken of the damage with either the driver or vehicle in the photograph. All damage should be reported to Charles Faram as soon after arrival as possible. Check for quantity discrepancies against your delivery note, it is good practice to report any discrepancies immediately as no credit for missing goods can be issued after 7 days from arrival.

UK delivery/collections

International delivery/collections

Prices

Within the UK from the UK Office

Normal rates.

24 hour service

Areas

Dispatch Times From the UK

Orders placed by 11:00 may be sent out that same day if under 80kgs, pallets depend on daily pallet limitations.

To place an order you can email sales@charlesfaram.co.uk or call the office.

Orders will be picked up and processed during office hours Mon-Fri, 08:30-17:00

Notes

Hazardous products can be sent next day or eco.
Consignments over 80kg will be dispatched on a pallet.
Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands, Scilly Isles, and Isle of Wight – rates by quotation
All prices quoted are ex-VAT

International Delivery

International rates by quotation again contact your Charles Faram office or distributor click here

Disruption

As you may already be aware, availability of HGV drivers has been tough since April. We’re expecting pallet courier deliveries, especially to UK holiday areas, will continue to have a chance of 1-2 days of delays until the end of September 2021. Please allow for this possibility, just in case.

During times of bad weather or holidays, there may be some disruption to deliveries. We will put out any warning messages on the homepage, Twitter and Facebook.

Collections

Everyone is most welcome to collect orders from the Hop Store in Newland. In fact we’d love to see you to say hi while you’re here. Unfortunately, we are unable to facilitate same day collections. If it is an emergency, then please get in touch.

The Hop Store, Monksfield Lane, Newland, Worcestershire, WR13 5BB

Monday 08:30 – 17:00
Tuesday 08:30 – 17:00
Wednesday 08:30 – 17:00
Thursday 08:30 – 17:00
Friday 08:30 – 17:00
Saturday closed
Sunday closed

Ready to order?

Call +44 (0) 1905 830734

or go to the

order form

READY TO ORDER? Call: +44 (0)1905 830734 or Click here

About Us

Charles Faram has been established as merchants of hops and hop products for over 150 years. The company, which was originally based in Worcester, now resides in the small hamlet of Newland, situated at the foot of the picturesque Malvern Hills.

Download Our hop brochure

Latest News

Delivery Delays

July 26, 2021

As you may already be aware, availability of HGV drivers has been tough since April. We’re expecting pallet courier deliveries, especially to UK holiday areas,

Fermentis home brewer event

July 21, 2021

Fermentis is holding their first-ever digital event for the home brewers.It’s called Brews Review. The online event is taking place at 7pm New York time

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